How technology can mitigate the rising costs for brokers of FCA ‘fair value’ compliance

The new insurance normal means organizations must adapt to new customer expectations but also enable employees to work remotely.  But in our industry, there is a tendency to follow legacy as-is operational processes rather than think about new ways to cater to a digital customer journey, expand distribution channels, enhance relationships, and optimize the value proposition and profitability. Legacy thinking is driving decisions rather than customer needs.

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2019 In Retrospect – Key Takeaways from the Novidea UK team

From contingency Brexit plans, to the emergence ofnon insurance players, 2019 has been another disruptive and exciting year for the insurance industry. Here, the Novidea team takes a look back over the last 12 months to share their key takeaways.

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5 Reasons for a Smart Broker Management System

Brokers are missing out on operational efficiency, the ability to base business decisions on fact, visibility and transparency across the entire business, and antiquated technology is not making it any easier.

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