In a previous post, we looked at how automated workflows can transform your insurance business, which included a review of how insurance organisations can keep up with customer expectations while improving their team’s efficiency, effectiveness, and satisfaction.
The insurance industry is growing more complex all the time, but here’s a principle that’s not likely to change: if you keep your clients and your team happy, you’ll stand out from your competitors.
It’s a 24/7 digital world, where consumers are used to ordering everything online, from flights to shoes to food. The pandemic accelerated this trend, with McKinsey in 2020 stating that the business world had “vaulted five years forward in consumer and business digital adoption in a matter of eight weeks.”
Against this backdrop, many insurance brokers in the market have recognised the need to increase the digitalisation of their businesses, citing their desire to improve customer service. That’s according to the recent Broker Barometer research from Aviva.
Combining face-to-face and digital interactions.
The concept of remote work may seem like old news to some, but for the insurance sector, which has been slower to adapt to change, adapting to a remote model was a monumental undertaking.
What can independent insurance agencies, MGAs, and brokers learn from this $500 million M&A deal between two insurtech giants?
Novideas Eric Ayala, SVP Americas breaks it down.
For the majority of the audience, #TINtech London was the first f2f event in a couple of years. For me, Ive spent many years communicating from behind my screen (nothing to do with the pandemic, I may add. Im just an introvert whose day job didnt require me to actually meet with real humans in the flesh), so this was my first in-person event for several years.
Time is running out for many London Market brokers, as the costs of regulatory compliance are set to rise as a result of the FCAs new fair value pricing rules, yet many brokers are not aware of how the regulations will affect them. Here we explore the issues and the answers that Novideas technology can provide.
Over the last couple of years, forward-thinking insurance brokers have accelerated their digital transformation efforts, initially driven by their need to work from anywhere. These early adopters are now reaping the rewards as their new cloud-based solutions are enabling Broking on the Move.
With hybrid working set to become the new normal in the UK insurance industry, brokers are addressing both the challenges and potential benefits. In particular, remote working has given rise to new data management challenges, while also exacerbating pre-existing issues. In this article, well explore the top data challenges brokers face, as well as how they can be solved.