With Brexit lingering on the horizon, 2019 was a year of contingency. Faced with uncertainty, companies in all sectors were trying to plan for all eventualities. 2020 feels like it will be very different, however.
From contingency Brexit plans, to the emergence ofnon insurance players, 2019 has been another disruptive and exciting year for the insurance industry. Here, the Novidea team takes a look back over the last 12 months to share their key takeaways.
Brokers are missing out on operational efficiency, the ability to base business decisions on fact, visibility and transparency across the entire business, and antiquated technology is not making it any easier.