Senior Insurance Business Analyst

United Kingdom · Full-time · Senior

About The Position

Novidea is an insurtech company solving the toughest challenges faced by Brokers, Agents, MGAs/MGUs, and Carriers. Our innovative, data-driven insurance distribution software platform allows users to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell, and up-sell. Novidea delivers a 360-degree business view and a powerful competitive advantage. Novidea has excellent traction in the Specialty market, including Lloyd’s of London, and is accelerating growth across the globe.

What’s the Job?

The Senior Insurance Business Analyst (BA) is responsible for delivering rapid, value-driven customer solutions for complex insurance business problems. The BA plays a key role in determining the optimal use of Novidea’s product per client, acting as a liaison between the client side and our internal delivery and product teams. This role collaborates with end users and the project team to evaluate the system and turns business goals into technical requirements for our agile teams.

What You'll Do

  • Serve as Subject Matter Expert (SME)/specialist for Insurance Broker Accounting (IBA) and finance
  • Serve as mentor to more junior BAs on projects
  • Manage the planning of requirement workshops and other project meetings
  • Facilitate requirements gathering workshops with clients and third parties
  • Define application problems gathered from clients and partners; evaluate procedures and processes to identify alternative workflow solutions
  • Document business requirements through specifications, user stories, business process diagrams (BPD), etc.
  • Perform gap analysis via industry and platform expertise
  • Control solutions by establishing specifications; coordinating production with programmers
  • Validate results by testing programs
  • Provide references for the agile team by creating the necessary technical documentations

What You Bring

  • Extensive experience and understanding of the UK insurance market, specifically from a Broker/MGA point of view a must
  • Experience at a software house or with vendors, working with development teams.
  • Foundational understanding of the policy lifecycle: quoting, underwriting, and policy administration and renewals
  • Experience with Policy Administration Systems, IBA Systems, Claims Management Systems, etc.
  • Considerable understanding of insurance accounting and finance, including the concepts of double-entry bookkeeping, ledgers, postings, cash management, allocations, payment processes, credit control tasks, etc.
  • Experience working on designing and architecting Insurance Services solutions while working closely with implementation teams, using agile development techniques
  • Considerable experience with various activities across the software lifecycle, including design, documentation writing, development processes, requirements, and architecture
  • Team player attitude
  • Excellent written and oral communication skills with ability to communicate effectively with both clients and offshore development teams
  • Proficiency in the English language is essential
  • Ability to work from London office 3 days per week

If You Bring These, Even Better!

  • Experience working with Salesforce
  • Knowledge of London Market insurance/reinsurance, including bureau processing
  • Experience with tools such as Jira, Visio, and other business process mapping tools
  • Experience working in an agile environment to include managing/refining project backlogs

Life at Novidea

We hire people, not just skills. We encourage you to apply if you think this role is a great fit for you, even if you don’t meet 100% of the requirements.

Novidea is an equal opportunity employer. We believe that diversity is integral to our success, and we are proud of and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law.

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