Face-to-face interaction is still critical to Lloyd’s success 

In this article in Insurance Day, leading journalist Rasaad Jamie interviews industry leaders, as he explores how in a Post-Covid world Lloyd’s needs to head back into the Underwriting Room, with a shift in focus from transactional underwriting to innovation and product creation.

Ben Potts, UK Managing Director, Novidea shares his views in the article: “In five years” time, we will look back at this as the catalyst that enabled the insurance market to finally catch up with the times.

“However, the fact is most people in the Lloyd’s market are social creatures and old habits die hard. There are many brokers and underwriters who prefer to conduct business and negotiations face-to-face when they can,” Potts adds.